Terms & Conditions of Confirmation for Wedding Flowers

 

Consultation

Peak period dates book 6/12 months in advance, we highly recommend confirming your date as soon as possible. An initial consultation (up to one hour) is *free prior to securing your date with Blue Geranium Florist. All subsequent consultations without securing your date with a *Booking Fee (non-refundable) are charged for accordingly at †£48 per hour (one-hour min charge). This fee does not apply if you secure your date with a Booking Fee (non-refundable). In the event you cancel your wedding date after securing with a Booking Fee, a break-down of charges will be sent to explain consultation fees.

*Booking Fee is deducted from the final invoice.

†Non-confirmed consultation fee is deducted from the final invoice.

 

Two Wedding Services

Full Designer Service - Minimum budget £1000 - Involves full dedicated attention from initial enquiry to post-wedding care; including flowers of your choice

Basic Enquiry - minimal fuss - bridal/groom's party flowers and a couple of floral arrangements - minimum budget £600 (collect only - or delivery fee extra)

 

Booking Fee to Secure your Wedding Date

  • £150 Booking Fee is required for confirmation of your wedding date.

  • In some cases a Booking Fee of 15% of the estimated total is required to secure the date - e.g. budgets over £3000 - non refundable!

  • If for any reason you decide to cancel your date the £150/15% Booking Fee is non-refundable.

  • The Booking Fee is subtracted from the final balance wedding invoice.

  • In the event, you cancel your wedding date with Blue Geranium Florist, a break-down of charges will be sent. In the event of you cancelling your date, all consultations, location visits, examples, sketches etc. are charged for including time spent providing estimates.

 

Cancellation of Event Due to Covid-19/Coronavurus

  • Blue Geranium Florist Limited will be limited by UK Government advice - This section will be updated as instructed by the UK Government - In the event that your wedding is delayed due to Government advice, we urge all clients to postpone the date rather than cancel.

  • We (Don & Phil) will be more than willing to help accommodate new dates - please consult with available options to ensure an altenrative date can be accommodated.

  • Blue Geranium Florist will not cancel/postpone events/weddings, because it is a decision to be made by individual clients.

  • New wedding dates need to be negotiated to ensure Blue Geranium Florist can accommodate the necessary change of date.

  • All 2020/21 booking fees are transferable to new dates. New dates must be a within reasonable timescale and are not indefinite.

  • Postponed dates will be honoured for up to 12 months after the original confirmed date.

  • The option to confirm two dates requires a second booking fee (fee deducted from final invoice). Non-refunable.

  • Booking Fees are non-refundable (Booking Fees are not deposits)

 

Estimate, Contract & Payment

  • Estimates are valid for up to 14 days from date sent via email. The wedding date will only be reserved in the diary upon completion of a bank transfer for the requested Booking Fee.

  • No binding contract will exist until you accept the estimate in writing/email and we have confirmed receipt of the Booking Fee.

  • Prices may vary due to market fluctuation, however, no change in price will occur up to 5% after the final estimate has been confirmed by you. If the price of flowers increases dramatically by more than 5%, Blue Geranium Florist Ltd will request an increase in budget. If the increase in the budget cannot be agreed, Blue Geranium Florist Ltd may only supply flowers up to the market value of the goods purchased in the 7-14 days prior to your wedding date. Blue Geranium Florist will endeavour to provide the very best quality and arrangements within a given budget.

  • POST BREXIT - Blue Geranium Florist Ltd cannot guarantee prices beyond 1st January 2021 when Britain's transition period ends with the EU. A contingency budget will be advised to prevent disappointment. Uncertainty with regard to trade routes and import tariffs will determine costs beyond 2021. The British Florist Association and HMRC have informed that import tariffs for fresh flowers will be set at 10% in the event of No Deal. This tariff is additional to 20% VAT.

  • At present all UK grown stock is very limited for choice and quantity, which drives prices higher due to supply and demand.

  • Upon accepting an estimation and agreeing with the total sum, Blue Geranium Florist Ltd may require 15% of the agreed total sum for your estimate/invoice if more than £3000. A standard booking fee of £150 is payable otherwise.

  • The final payment is due anytime and up to 28 days prior to the wedding date. In the event the client cancels, the balance is liable in full within 28 days of the event. 50% of the balance is liable within 45 days of the event. Blue Geranium Florist Limited will enforce legal action if a client fails to pay an invoice as agreed.

  • In the event that you choose to reduce your items/budget (more than 15%) after you have agreed on a total, Blue Geranium Florist will charge an administration fee of £100 (+20% VAT)

  • Professional integrity: Blue Geranium Florist will not supply flowers if the client/third party wants to provide a mixture of their own floral arrangements. Blue Geranium Florist may consider incorporating clients homegrown flowers into the designs arranged by florists at Blue Geranium Florist.

 

Extra Charges?

  • A delivery/set-up/reuse/collection fee is always in addition to the retail value of the flowers purchased for your wedding and will be applied according to each individual contract. In some cases, there may not be such a fee if the flowers are collected by the customer/client.

  • Items hired from Blue Geranium Florist will be collected the following day. A security fee is required in the form of a debit/credit card and will be Authorised no later than 24 hours prior to your event. This Authorisation is cancelled upon safe return of all Blue Geranium Florist property. All hired items must be returned undamaged or a replacement fee for the item will be charged accordingly.

  • All fees will be clearly outlined in your estimate and final invoice/contract, ensuring no hidden fees.

 

Availability

  • Fresh flowers are a living/natural product and there are occasions that a particular flower or specifically named variety may be unavailable or differ in colour/shade/tone according to the season. Whilst every effort is made to source the product sometimes we are unable to use a particular flower, in which case we reserve the right to use a similar flower in place of one previously chosen. All fresh flowers are subject to availability and stringent quality checks.

  • Extreme weather conditions sometimes affect the availability of flowers and foliage. We will always do our very best to provide within our capabilities and alternatives will be sourced if necessary.

  • Your flowers are ordered approx 7-28 days before your wedding date, after which Blue Geranium Florist cannot guarantee specific flowers.

  • Blue Geranium Florist sources a majority of flowers from The Netherlands for many reasons such as the widest choice of available flowers and affordability. This may be temporarily affected during a transition period after the UK leaves the EU. Costs may be higher if this scenario is implemented by the UK/EU.

  • UK grown flowers are very limited and costs are generally higher per stem if available.

  • Quarantine of the UK and or EU State - Blue Geranium Florist Limited may be affected if import/export is stopped during the Covid-19 Pandemic or other pandemics. Local and national supplies may be affected if the movement of goods throughout the UK is restricted. We cannot guarantee a supply of flowers and relinquish the responsibility in such an event.

Cancellations by the Client

  • Cancellations must be made in writing/email, and notification must be given as soon as possible. Cancellations made on or after 28 days before the wedding date will incur a charge of 100% of the wedding flowers order value. 50% of the balance is liable within 45 days of the event. Blue Geranium Florist Limited will enforce legal action if a client fails to pay an invoice as agreed.

  • If for any reason the wedding is cancelled or altered at any point, special flowers or accessories purchases must be paid for.

  • Emails, telephone and personal meetings are charged for accordingly in the event of cancellation. Emails are £18 each, telephone calls are £18 each and up to £48 per hour, consultations at Blue Geranium Florist are £48 per hour (up to one-hour minimum), on-site/location meetings are £75 for the first hour, plus £48 per hour thereafter (plus travel time and expenses).

  • Booking Fee is non-refundable (Booking Fee is not a deposit)

 

  • Cancellation by Blue Geranium Florist

  • In the event as a last resort due to any unforeseen circumstances that Blue Geranium Florist cancels your contract, no compensation is awarded, other than refunding the Booking Fee and any additional payments that a client has transferred to Blue Geranium Florist. Please ensure you have adequate wedding insurance.

  • Blue Geranium Florist will ensure your event is successfully arranged by approved florists.

 

Responsibility & Privacy

  • We are not responsible for injuries or damages sustained as a result of broken glass or materials while the floral items and sundries are in your care post handover at set-up time and date. Liability is limited to replacement of supplied goods and no responsibility will be accepted for any consequential loss.

  • When you place an order with us or make an online enquiry we gather certain information which you submit, including an email address and contact details that we require to action your request. We will not sell, lend or disclose your information to any third party other than for the dispatch of your order.


 

 

                    

 

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Blue Geranium Florist Ltd
Castle Street, Totnes,
Devon, TQ9 5NU

Company Number: England 12170928

Since 26th March 2017